Welcome to Living Light Group. We are committed to safeguarding the privacy of our website visitors and service users. This policy explains how we handle your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
1. Information We Collect
We may collect, store, and use the following types of personal data:
- Contact Information: Your name, email address, phone number, and other similar contact details.
- Usage Data: Information on how you use our website, including your IP address, geographical location, browser type, and pages viewed.
- Communications: Any communication you send to us, such as through emails or contact forms.
2. How We Use Your Personal Data
We use your personal data for the following purposes:
- To respond to inquiries or provide the services you have requested.
- To improve our website and personalise your experience.
- To send you non-marketing communications relevant to our services.
- To comply with legal obligations or protect your interests.
3. Legal Basis for Processing
We process your personal data based on:
- Your consent when you provide personal information through our contact forms or sign up for updates.
- Our legitimate interests, such as improving our services and website usability.
- Compliance with legal obligations.
4. Sharing Your Personal Data
We do not share personal data with third parties except:
- To comply with the law or respond to legal processes.
- If necessary, to provide our services, such as engaging with third-party service providers under appropriate contractual terms to ensure data protection.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, accounting, or reporting requirements.
6. Your Data Protection Rights
Under the UK GDPR, you have the following rights:
- Right to Access: Request access to your personal data.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Request limitation of data processing.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Object: Object to data processing based on legitimate interests.
To exercise these rights, please contact us at info@livinglightgroup.co.uk.
7. Security of Your Personal Data
We implement suitable technical and organisational measures to protect your personal data against accidental loss, unauthorised access, disclosure, or destruction.
8. Cookies
Our website uses cookies to enhance user experience and analyse traffic. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Updates to This Policy
We may update this privacy policy from time to time by publishing a new version on our website. Please check this page periodically for changes.
11. Contact Us
If you have any questions or concerns regarding this privacy policy or our data practices, please contact us:
Living Light Group
Email: info@livinglightgroup.co.uk
Website: https://livinglightgroup.co.uk
